Atel Q Privacy Policy

Last Updated: November 28, 2025

At Atel Q, we are committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (atelq.com) or engage with our advertisements and services.

1. Information We Collect

We collect information you voluntarily provide to us, including but not limited to:

Contact Information: Name, email address, phone number, job title, and company name.

Usage Data: Information on how you interact with our website (IP address, browser type, pages visited) via cookies.

Voice Data: If you use our Voice AI services, we process voice interactions solely for the purpose of delivering our service (answering calls, booking appointments, and lead qualification).

2. How We Use Your Information

We use your data to:

Provide and manage your Voice AI implementation.

Contact you regarding your inquiries, demos, or account setup (including "Boxing Day" or "Cyber Monday" offers).

Send you technical updates, security alerts, and support messages.

Improve our AI models and website performance.

3. How We Share Your Information

We never sell your personal data. We may share data with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, CRM systems, payment processors), provided they agree to keep this information confidential.

4. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. You can request the deletion of your data at any time.

5. Your Rights (GDPR)

Under UK/EU data protection laws, you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate data.

Request deletion of your data ("Right to be Forgotten").

Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at: [email protected]

6. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.